Hetronic does everything to deliver a good product. Your orders will be packaged and shipped with the greatest care. If your order nevertheless does not meet your expectations, you can send it back.
We ask you to provide the return shipment with our Return shipment form or your accompanying letter with what you send us, the complaint description, your company, invoice and contact details.
Return shipments can be sent to:
You can find the detailed terms and conditions regarding returns in our terms and conditions.